Make sure your navigation device is connected to MyDrive Connect. If these steps fail, try installing the updates using a different computer. Make sure you are using the latest version of MyDrive Connect. Try downloading and installing the updates again using MyDrive Connect.Save your settings and let the program restart again. If MyDrive Connect is still not working or being displayed correctly, follow these steps: Open the Settings again Click the drop-down menu for Graphics mode and select 'OpenGL Software' instead. If you are trying to download your update on a business network, for example in an office at your workplace, be aware that your company may have download restrictions and access policies that may prevent updates from being downloaded. MyDrive Connect will restart automatically, and you should now be able to use the program normally.It may be necessary to configure your firewall and router to allow MyDrive Connect full access to the Internet. Firewalls, antivirus scanners and pop-up blockers can also interfere with a download.Make sure MyDrive Connect is allowed access to the Internet by the security software. Fix uninstall tomtom mydrive connect.exe has stopped working error.Also, if you are using a public network, the network may have an unstable Internet connection which can cause a download or an installation failure.We highly recommend using a network (Ethernet) cable to make a direct connection between your computer and the Internet modem.Ī wireless Internet connection can be used, but this can be affected by interference which can result in a slow or failed download.Make sure there is a stable Internet connection. Exit TomTom MyDrive Connect (make sure its completely closed, not just minimized to notification area).Make sure your navigation device is connected to MyDrive Connect.Make sure you are using the latest version of MyDrive Connect.If you get an error during an update, try the following: In most cases simply trying to download the update again and leaving the navigation device connected to the computer resolves the problem.
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